24/7 Professional Control Room Support for UK Security Companies
Running a security company requires constant coordination, real-time communication, detailed reporting, and full compliance readiness.
Managing this internally can be costly, complex, and resource-intensive.
Our Managed Control Room Services provide a structured, reliable, and cost-efficient solution, allowing you to focus on growing your security business while we manage your operational coordination.
A Professional, Structured Offshore Solution
Our Managed Control Room Services are delivered by Meg World Technologies Pvt. Ltd., the parent company behind Davuks.
We operate from our dedicated office facility in Chennai, India, with a fully structured in-house control room environment.
This is not a freelance or home-based outsourcing setup.
We provide:
Dedicated office infrastructure
Company-owned devices
Secure VPN network environment
Structured shift system
Team leader supervision
Documented workflow procedures
Continuous operational monitoring
Since 2021, we have been supporting UK security companies with reliable control room operations.
24/7 Professional Control Room Support for UK Security Companies
Running a security company requires constant coordination, real-time communication, detailed reporting, and full compliance readiness.
Managing this internally can be costly, complex, and resource-intensive.
Our Managed Control Room Services provide a structured, reliable, and cost-efficient solution, allowing you to focus on growing your security business while we manage your operational coordination.
A Professional, Structured Offshore Solution
Our Managed Control Room Services are delivered by Meg World Technologies Pvt. Ltd., the parent company behind Davuks.
We operate from our dedicated office facility in Chennai, India, with a fully structured in-house control room environment.
This is not a freelance or home-based outsourcing setup.
We provide:
Dedicated office infrastructure
Company-owned devices
Secure VPN network environment
Structured shift system
Team leader supervision
Documented workflow procedures
Continuous operational monitoring
Since 2021, we have been supporting UK security companies with reliable control room operations.
Why Security Companies Choose Outsourced Control Rooms
Security companies often face:
Rising staffing costs
24/7 coverage challenges
Managing officer absences
Incident documentation pressure
Client reporting expectations
Compliance and audit preparation
Escalation and emergency coordination
Outsourcing your control room allows you to reduce operational pressure while maintaining professional standards.
Our Operational Structure
We operate with a defined, scalable model.
Our Setup Includes:
Dedicated control room officers assigned to your account
Team Leader oversight
9-hour structured shifts
24/7 coverage (7 days a week)
Absence & holiday coverage system
Detailed shift handover reporting
Continuous documentation
Multi-site coordination capability
You are supported by a team — not dependent on one individual.
Services We Handle
Our control room team manages:
Operational Management
Rota creation and management
Event security allocation
Deployment adjustments
Replacement coordination
Communication & Monitoring
Officer welfare checks
Ongoing communication
Escalation handling
Management updates
Documentation & Reporting
Incident logging and documentation
Detailed shift handovers
Timesheet maintenance
Management reporting
Emergency Coordination
Emergency response handling
Escalation protocols
Rapid officer deployment support
Operational continuity management
Compliance & Regulatory Support
Compliance is critical in the UK security industry.
Our structured processes support:
Time-stamped incident documentation
SIA-aligned operational record keeping
Audit-ready reporting trails
GDPR-conscious data handling
Secure communication protocols
Clear escalation logs
Confidential client data protection
Our reporting framework ensures you are prepared for client audits and compliance checks at all times.
Scalable & Growth-Ready
We increase controller allocation
Adjust shift coverage
Support additional sites
Manage higher call volumes
Maintain uninterrupted service delivery
Technology + Operations Advantage
Through Davuks and Meg World Technologies, you can choose:
💻 Software-only solution
🎧 Fully managed control room
🔀 Hybrid model (Software + Managed Support)
You select the operational model that fits your business strategy.
Who This Service Is Ideal For
Security Guarding Companies
Event Security Providers
Construction Site Security Firms
Retail & Corporate Security Companies
Facilities Management Providers
If you manage multiple officers or sites and require structured 24/7 coordination, this service is designed for you.
How We Differ From Typical Offshore Providers
Clients often compare offshore locations such as Pakistan, Bangladesh, or the Philippines.
The difference is not geography — it is structure.
We operate:
From a controlled office environment
With dedicated infrastructure
With defined shift management
With management oversight
With documented workflows
With UK-focused operational experience
You are partnering with an organised company — not individual agents.
Cost-Efficient Without Compromising Standards
We understand that security companies operate on tight margins.
While many offshore providers compete purely on low pricing, we focus on delivering:
Competitive and reasonable cost structure
Structured in-house operations
Leadership supervision
Professional documentation standards
Scalable workforce model
We are not positioned as the cheapest option in the market — and not priced like large UK-based operators either.
We provide a balanced, sustainable pricing model designed for long-term operational reliability.
The Benefits of Partnering With Us
💰 Reduce operational costs
⚡ Improve efficiency
📋 Ensure compliance readiness
🤝 Strengthen client confidence
🕒 Maintain 24/7 structured support
📈 Scale without increasing internal overhead
🛡 Operate with professional accountability
Transform Your Control Room Operations Today
Managed Control Room Services are delivered by Meg World Technologies Pvt. Ltd., Chennai, India — the parent company of Davuks.
